Cpanel stats not updating
Using the steps below will allow you to update your own stat reports in Awstats, allowing you to see your most recent visitor data without having to submit a support ticket to have this updated from our end. Since it does take some time to run (sometimes 20-30 minutes), it could still be generating.
The usage stats report does not update (even when hitting the "update now" link and all clients show "unlimited" disk-limit even though they have packages configured with limits (setup in both WHM and WHMCS). I've seen several old posts about this, but nothing recently. Turns out I had several accounts that were not owned by the reseller account..
Feel free to use it to force the webstats update: NOTE: As server updates Awstats once in 24 hours, the Update now option will disappear after some time. Find the tmp/awstats/awstats.conf file, right-click on it and select Edit: 3.
You can re-add it later per guidelines above if required. Use search to look for the following line: Allow To Update Stats From Browser=0update it to Allow To Update Stats From Browser=1and Save the changes: 4.
You can re-add it later per guidelines above if required. If you need specific help with your account, feel free to contact our Support Team.
My server was reset (not rebooted, reset), and since then the c Panel stats deamon hasn't ran, in WHM i have configured stats as i had it before, and the stats configuration page says stats are keeping up to date bla bla bla, does anyone have any ideas? If they are high, the stats round will be bypassed till another time where it will check loads again.